At KALAI MALAYSIA (“Company” or “us”), safeguarding your personal data is our priority. We recognize the significance of both personal data and sensitive personal data, as defined by the Personal Data Protection Act 2010 (“PDPA”). Our commitment is reflected in this Privacy Policy, aligning with the PDPA, to ensure the responsible processing of personal data of our customers, shareholders, employees, and potential applicants.
COLLECTION OF PERSONAL DATA:
We collect personal data and sensitive personal data during your interactions with us, encompassing transactions, events, and communications. This information is utilized for various purposes, including contract performance, legal obligations, vital interests, and administration of justice.
PURPOSE OF USE:
We inform you about the purpose of using your personal data, ensuring it aligns with lawful and direct objectives. Secondary purposes are considered within the scope of the PDPA.
DATA PROTECTION MEASURES:
Stringent measures are taken to securely manage personal data and sensitive personal data, emphasizing confidentiality and integrity.
EXCEPTIONS TO CONSENT:
Personal data may be collected, used, or disclosed without individual consent in specific situations, such as for necessary purposes, life-threatening situations, publicly available data, national interest, investigations, artistic purposes, or employment purposes.
NON-DISCLOSURE TO THIRD PARTIES:
Except as specified, we do not share, disclose, or sell personal data or sensitive personal data to third parties without individual consent.
INDIVIDUAL RIGHTS:
Individuals have the right to contact us for display, correction, deletion, withdrawal, or termination of use of their personal data, and we respond appropriately to such requests.
RECORD KEEPING:
We maintain records of applications, notices, and requests related to personal data processed by the Company.
MANDATORY OR VOLUNTARY COLLECTION:
The collection of personal data may be mandatory or voluntary based on the purposes, and failure to provide obligatory data may impact our ability to provide products and services.
PURPOSE OF USE FOR PERSONAL DATA AND SENSITIVE PERSONAL DATA:
We use personal data for various purposes, including communication, customer relationship maintenance, product and service provision, identity verification, responding to inquiries, marketing, events, internal record keeping, and legal and regulatory compliance.
SECURITY OF COMMUNICATION:
While we take measures to secure personal data, we acknowledge that internet communications may not be entirely secure. Users are encouraged to be cautious, considering the inherent nature of the World Wide Web.
THIRD-PARTY LINKS AND DATA SHARING:
We do not disclose personal data to third-party companies without user consent. Users are responsible for their choices regarding disclosure. Third-party websites are beyond our control, and users are advised to review their privacy policies.
COOKIES AND DATA COLLECTION:
In addition to the above uses, we collect and use customer identifying information, browsing history, and computer/connection information for product recommendations and service improvement, utilizing conventional internet technologies.
WHAT ARE COOKIES?
Cookies are small files stored on your device when you visit our website, allowing us to recognize previous interactions between us and your device. At KALAI, we use Cookies to enhance user navigation, tailor preferences, and improve the overall user experience. Additionally, authorized third-party providers may issue Cookies ("Third-Party Cookies") to offer personalized advertising on other websites. It's important to note that only the issuer of Cookies can read or modify the information contained within them.
OUR USE OF COOKIES:
We use Cookies for various purposes, including:
- Establishing traffic statistics to monitor and enhance service quality.
- Adapting the website presentation to your device's display preferences.
- Remembering information entered in forms and managing secure access to personalized areas.
- Providing content and promotions tailored to your preferences.
THIRD-PARTY COOKIES:
Third-Party Cookies from our website are intended for:
- Generating statistics on advertisements, tracking display frequency, and user interaction.
- Identifying products viewed or purchased to personalize advertising on other websites.
- Sending cart reminder emails and promotional alerts via browser notifications, based on user preferences.
The privacy policies of third-party providers govern the use of Third-Party Cookies. While we lack direct control, we ensure that partner providers handle collected information exclusively for our purposes and in compliance with applicable data privacy laws.
YOUR CONSENT AND CONTROL:
By using our website, you consent to the use and storage of Cookies on your device. However, you can still browse our site without Cookies. Most browsers accept cookies by default, but you have the option to prevent their storage by adjusting your browser settings. You can also delete Cookies stored on your device at any time, following the instructions in your browser or device manual.
ADVERTISEMENT CONTRIBUTION:
For advertising distribution, we may obtain behavior information from Cookies issued by contractors. Details and information obtained will adhere to the privacy policies of these contractors. If you wish to invalidate ad deliveries via contractor Cookies, please follow the invalidation process on the relevant company's site, including Google Analytics and AppsFlyer.
WHERE WE STORE YOUR PERSONAL DATA:
We operate in a global internet environment, and the collection and processing of personal data may involve its transmission on an international basis. Personal data collected from you may be transferred to, accessed, and stored at destinations outside Malaysia, always ensuring secure handling in accordance with applicable laws and regulations. Please note that communications over the Internet, such as emails/webmails, are not secure unless encrypted.
We may need to transfer your personal information outside of Malaysia, and your express consent is obtained for such transfers. Third parties processing your data, within or outside Malaysia, adhere to confidentiality obligations or legal requirements. Adequate guarantees are sought to implement necessary security measures in compliance with Malaysia's data protection laws.
SECURITY OF YOUR PERSONAL DATA:
We employ reasonable measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Technical and organizational security measures are implemented to ensure compliance with data processing requirements.
RETENTION OF YOUR PERSONAL DATA:
We will cease to retain personal data when the purpose for which it was collected is no longer served, and retention is not necessary for legal or business purposes. However, we reserve the right to retain personal data for periods necessary for business, tax, or legal purposes.
PERSONAL INFORMATION FROM MINORS AND OTHER INDIVIDUALS:
If you provide personal data about family members, spouse, or dependents, you confirm obtaining their consent for processing. Our website is intended for individuals aged eighteen (18) or above. If you are a Minor or not legally competent, parental or legal guardian consent is required for processing personal data. We neither offer products nor knowingly collect personal data of Minors without legal basis.
OTHERS:
The Company may revise this Privacy Policy without prior notice to align with procedural changes or regulatory updates. Amendments will be notified through our website or other appropriate means. Continued use of services or engagement with the Company after changes implies agreement with and acceptance of amendments.
This Privacy Policy, issued in both English and Bahasa Malaysia in accordance with Section 7(3) of the PDPA, may be subject to occasional updates. In case of inconsistencies between the English and Bahasa Malaysia versions, the English version shall prevail. Non-agreement with this Privacy Policy or its amendments may impact service provision, requiring termination of relevant agreements or discontinuation of website access and use.
At KALAI, your online experience matters, and we strive to ensure transparency and user control over your privacy preferences. Your privacy is of utmost importance, and we are committed to maintaining the trust you place in us by handling your personal data responsibly and transparently.
